Provide a professional, efficient and courteous service

Only accept instructions if we feel we can provide a competent service to you

Act in accordance with the Legal Profession Act, Code of Ethics and other regulatory requirements

Protect and promote your interests and act for you free from compromising influences or loyalties

Discuss with you your objectives and how they should be best achieved

Give clear and concise legal advice you will understand, including the risks and the costs involved of what you are undertaking

Keep you informed of the persons handling your matter, the progress of your matter and any important dates that you need to remember

Provide a prompt response to all telephone calls, e-mails and correspondence

Deal with any questions or queries promptly

Protect your privacy and ensure appropriate confidentiality

Treat you fairly, respectfully and without discrimination

Ensure that our staff is trained in all aspects of client care

Provide a quick and positive solution to any problems you may have with the service provided