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Effective August 1, 2020

Welcome to (the "Site"). This Site is operated by the Law Office of Charlene A. Charles ("Law Office of Charlene A. Charles").


Please read these Terms of Use and Legal Notices carefully before using this Site. By using the Site, you agree to be bound by these Terms of Use. The Law Office of Charlene A. Charles reserves the right to modify these Terms of Use and Legal Notices at any time by posting modified Terms of Use and Legal Notices, and your continued use of the Site thereafter will constitute agreement with such modifications.

  • Nature of Information and Materials
    Although this Site may provide information concerning legal issues, such information is not intended to constitute or be a substitute for legal advice from counsel. You agree that the Law Office of Charlene A. Charles is not engaged in rendering legal services or advice by providing the information and materials on this Site, and that your use of the Site does not create any attorney-client relationship between you and the Law Office of Charlene A. Charles. The Law Office of Charlene A. Charles assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information or material on this Site. While the Law Office of Charlene A. Charles takes reasonable measures to keep the information on this Site accurate, complete and up to date, the Law Office of Charlene A. Charles will not be responsible for any damage or loss related to the inaccuracy, incompleteness or lack of timeliness of the information.
  • Restrictions on Use of Materials & Copyright Notice
    All materials contained on this Site, and all intellectual property rights thereto, including copyrights, trademarks, service marks, trade names and trade dress, are owned by the Law Office of Charlene A. Charles. You agree not to copy, reproduce, republish, transmit, modify or distribute any of the materials contained on the Site, except for your personal, noncommercial use, absent the prior written approval of the Law Office of Charlene A. Charles.
  • Cookie Policy
    What Are Cookies? A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. How Do We Use Information We Collect from Cookies? Our website use cookies to distinguish you from other users of our website in order to help us to improve your experience when you browse our website. We use cookies that identify your browser. They collect and store information when you visit our website about how you use it through which it is possible to record your use of the website, as well as provide you with a better service and experience when browsing and for analytics. The personal data we collect through these technologies will also be used to manage your session. Your Choices: How to Manage and Disable Cookies You can manage or disable cookies at any time by adjusting your browser settings. Browsers are different, so refer the settings menu of your browser for instructions on how to change your cookie preferences. If you choose not to receive cookies, the website may not function properly and certain services may not be available. You can find out how to do this, and find more information on cookies, at:
  • Privacy Policy
    Our Commitment to Your Privacy The Law Office of Charlene A. Charles is committed to ensuring that your privacy is protected. This Privacy Policy (“Privacy Policy”) sets out how the Law Office of Charlene A. Charles uses and protects any information that you give when you use this website. By using this website and providing us with your information, you agree to this Privacy Policy. When the term “you” is used below, we refer to “you” as an individual, and you along with your end-users if you are a business entity. Your Consent and Changes to the Privacy Policy We reserve the right, in our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. All revisions will be posted on this page. We urge you to review the Privacy Policy for changes. Your continued use of any of this website means that you accept any changes. Your communications with us The Law Office of Charlene A. Charles may also collect information that you choose to provide in communications with us. Please do not send us confidential information until we have confirmed in writing that we represent or act for you or your company or organisation. Unsolicited emails from non-clients do not establish a lawyer-client relationship. They may not be privileged and, therefore, may be disclosed to others. What Information Do We Collect? We will collect the following personal data: Contact information: your name, position, role, company or organisation, telephone (including mobile phone number where provided) as well as email and postal address; Business information: data identifying you in relation to matters on which you instruct us or in which you are involved; Information from public sources: e.g. Linked in and similar professional networks, directories or internet publications; Information in connection with investigations or proceedings including criminal record data: where this is necessary to conduct the investigation or proceedings; Attendance records: to record your attendance at our offices for security purposes; Subscriptions/preferences: when you subscribe to receive legal briefings, updates or newsletters as well as consent preferences to help us identify which materials you are interested in receiving; Events data: attendance at and provision of feedback forms in relation to our events; Supplier data: contact details and other information about you or your company or organisation where you provide services to the Law Office of Charlene A. Charles; Social media: posts, likes, tweets and other interactions with our social media presence; Technical information: [when you access this website and our technology services being IP address, browser type and version (e.g. Internet Explorer, Firefox, Safari etc.), time zone setting, browser plug-in types and versions, operating system you are using (e.g. Vista, Windows XP, MacOS, etc), device type, hardware model, MAC address, unique identifiers and mobile network information]; Online data: [when you access this website and our technology services, information about your visit including URL clickstream to, through and from our website (including date and time), information about your network as such as information about devices, nodes, configurations, connection speeds and network application performance; pages viewed or searched for, page response times, download errors, length of visits and interaction information (such as scrolling, clicks, mouse-overs) and whether you click on particular links or open our emails]. The Law Office of Charlene A. Charles does not collect personal data about your online activities across third party websites or online services. The above data will be provided to us by you, your employer, the company or organisation who is our client or screening providers who assist us with our legal obligations to conduct under anti-money laundering, sanctions screening and regulatory checks. How Do We Use the Information That You Provide to Us? We use your personal data for the following purposes: Service provision: providing legal advice and services Business relationship: managing and administering our relationship with you, your company or organisation including keeping records about business contacts, services and payments so we can customise our offering for you and develop our relationship Communication: sending emails, newsletters and other messages to keep you informed of legal developments, market insights and of our services ; Events: running legal briefings, roundtables and other events; Client surveys and feedback: including events feedback and client listening exercises as well as answering issues and concerns which may arise; Client legal compliance: client due diligence (under anti-money laundering, sanctions screening and other crime prevention and detection laws and regulatory requirements) which may involve automated screening checks to ensure that clients and contacts are genuine and to prevent fraud or crime and we may not be able take instructions if you do not provide the information we need to do these checks; Website monitoring: to check the website and our other technology services are being used appropriately and to optimise their functionality; Site security: to provide security to our offices and other premises (normally collecting your name and contact details on entry to our buildings); Online security: protecting our information assets and technology platforms from unauthorised access or usage and to monitor for malware and other security threats; Regulatory: compliance with our legal and regulatory obligations as a law firm including auditing and reporting requirements ; Managing suppliers: who deliver services to us; Legitimate interest: to pursue the legitimate business interests listed in the “Legitimate Interests section of this policy below. Our reasons for using your personal data We will process your personal data for a number of reasons: you have given us consent: for example where you share details for particular purposes; this is necessary to comply with legal or regulatory obligations: for example anti-money laundering and mandatory client screening checks or disclosure to law enforcement. It is necessary to deal with legal claims processing is necessary for our legitimate business interests or those of a third party: provided this does not override any interests or rights that you have as an individual. Our legitimate interests are listed in the next section. Legitimate interests We have legitimate business interests in: providing legal services; managing our business and relationship with you or your company or organisation; understanding and responding to inquiries and client feedback; understanding how our clients use our services and websites; identifying what our clients want and developing our relationship with you, your company or organisation; improving our services and offerings; enforcing our terms of engagement and website and other terms and conditions; ensuring our systems and premises are secure; managing our supply chain; developing relationships with business partners. With whom do we share your data? We share your information as with others as follows: Law Office: including its management, lawyers, staff and contractors in order to provide legal services; Suppliers: who support our business including IT and communication suppliers, outsourced business support, marketing agencies, back up and DR suppliers and LPO operations. Our suppliers have to meet minimum standards as to information security and they will only be provided data in line with their function; Other law firms: including other local law firms, lawyers, expert witnesses and arbitrators/mediators; Law enforcement bodies and our regulators: or other competent authorities in accordance with legal requirements or good practice; Appropriate parties in the event of emergencies: in particular to protect health and safety of our clients, staff and organisations; Your company or organisation: in relation to us providing legal services; Screening service providers: so that we can comply with legal obligations in relation to the prevention or protection of crime, ant-money laundering, sanctions screening and other required checks; Analytics service providers: to provide support to our website Third parties: in the context of the acquisition or transfer of any part of our business or in connection with the business reorganisation; Other delegates: where your name will appear on the attendee list for events where you have told us you plan to attend. Personal data about others In some cases, you may provide personal data to us about other people (such as your customers, directors, officers, shareholders or beneficial owners). You must ensure that you have given those individuals an appropriate notice that you are providing their information to us and have obtained their consent to that disclosure. Security We will hold your information securely in line with physical, technical and administrative security measures. However, the transmission of information via the internet is not completely secure. Although we will take reasonable measures to protect your personal information, we cannot guarantee the security of your information transmitted and any transmission is at your own risk. How long do we keep your data? We generally keep your information as needed to provide our legal services and to deal with claims. This will depend on a number of factors such as whether you or your company or organisation are an existing client or have interacted with recent client mailings or bulletins or attended recent events. We will retain your information as necessary to comply with legal, accounting or regulatory requirements. Children We do not knowingly collect information from children or other persons who are under 18 years old. If you are under 18 years old, you may not submit any personal data to us.
  • Links to Other Sites
    This Site may include links to other Internet sites that are beyond the control of the Law Office of Charlene A. Charles. The Law Office of Charlene A. Charles is not responsible for the content of any such sites, makes no representations regarding any such sites, and does not necessarily endorse or approve of the information, material, products or services contained on or accessible through any such sites. You acknowledge and agree that your linking to other sites, your use of such sites, and your use of any information, material, products and services offered by such sites, are solely at your own risk.
  • Disclaimer
    The materials provided on this site are provided "as is" and without warranty of any kind, express or implied. The Law Office of Charlene A. Charles disclaims all express and implied warranties with regard to the information and materials contained on this site, including without limitation implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  • Limitation of Liability
    In no event shall the Law Office of Charlene A. Charles affiliates or contributors to this Site be liable for any loss or injury, or any damages, whether direct, special, indirect, punitive, incidental, exemplary, consequential, or otherwise, whether based on breach of contract, tort (including negligence), product liability or otherwise, resulting from your access or use of this Site. You hereby waive any and all such claims against the Law Office of Charlene A. Charles, affiliates and contributors. You agree that the limitations set forth above are fundamental elements of this agreement, and that the site and its materials would not be provided to you absent such limitations. Some state statutes may restrict this limitation of liability.
  • Indemnification
    You agree that you will not use this Site for any unlawful purpose, or for any purpose prohibited by these Terms of Use. You agree to indemnify, defend and hold harmless the Law Office of Charlene A. Charles, affiliates and contributors from any liability, loss, claim and expense (including attorneys’ reasonable fees) related to (i) your violation of these Terms of Use, and/or (ii) your posting or use of materials on this Site.
  • Governing Law
    These Terms of Use shall be governed by and construed in accordance with the laws of Barbados.
  • Non-Waiver
    The Law Office of Charlene A. Charles' failure to insist upon strict enforcement of any provision of this agreement shall not be construed as a waiver of any provision or right.
  • Anti-bribery and Anti-corruption Policy
    The Law Office of Charlene A. Charles has a strict anti-bribery and corruption policy. We will not directly or indirectly engage in bribery or corruption in any form and have a zero tolerance approach to breach, whether it involves private individuals or public officials. We will never accept, solicit, agree to receive, promise, offer or give a bribe, facilitation payment, kickback or other improper payment.
  • Anti-money Laundering Policy
    The Law Office of Charlene A. Charles actively seek to prevent our services from being used for money laundering purposes. We seek to identify and assess the money laundering risks represented by the business we conduct. We verify the identity of all of our clients. We report any suspicion of money laundering for which we have reasonable grounds.
  • Domain Spoofing and Scam Communications
    Fraudsters can set up website domain names which are confusingly similar to real domains, in order to try to fool clients into thinking they are corresponding with a genuine email address. The Law Office of Charlene A. Charles takes the security of its clients’ data seriously and our systems are set up to hold your data securely in line with physical, technical and administrative security measures. However, the transmission of information via the internet is not completely secure. Although we will take reasonable measures to protect your personal information, we cannot guarantee the security of your information transmitted and any transmission is at your own risk. We therefore recommend the following precautions when corresponding with the Law Office of Charlene A. Charles, and in particular when being asked for confidential or personal information, or when dealing with any payment requests: Always verify the sending address and make sure it says in the address and the headers of the email Ensure that any matter number or reference quoted corresponds with what is expected or has been known/verified in the past. Check the full invoice calculation to ensure accuracy of charges, as figures in these fake invoices are often miscalculated. Confirm that logos / branding is consistent with previous correspondence. Check to ensure that the bank details are correct. Any changes to our bank details would always be officially communicated to you rather than simply changed on an invoice. Be alert to any change in style or tone of an email. If it seems out of character or inconsistent with the style or language of prior emails, this may be an indication that the sender is someone other than the person you are accustomed to dealing with. If unsure, always call the Law Office of Charlene A. Charles (at a known/confirmed number) for verification/assistance. Don’t simply use unvalidated phone numbers provided on the invoice, as those often ring to fraudulent phone systems where they’ll falsely validate bad account information. If you suspect that you have received fraudulent correspondence related to the Law Office of Charlene A. Charles, please notify us via email at
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